UT Billing and Payment Guide
We know that navigating billing statements, setting up a payment plan, and understanding your options can be overwhelming. We’re here to help you! This page will walk you through the billing statement and payment process.
May Mini-Term & Summer 2024 Due Dates
- May 30: Payment due date (pay in full or enroll in the Deferred Payment Plan)
- June 25: Second deferred payment due date
- July 25: Third deferred payment due date
Winter Mini-Term & Spring 2024 Due Dates
- January 12: Payment due date (pay in full or enroll in the Deferred Payment Plan)
- February 27: Second deferred payment due date
- March 27: Third deferred payment due date
By December 11
- UT must receive anyThird Party Sponsors / Billingforms.
- If you plan to use a529, please request it from your financial institutionby this date.
- If you are consideringAlternative Loans, please apply and complete process with your lender by this date.
- ThePLUS Loanprocess must be completed.
By January 3
- Accept anyDirect Student Loansthat you need in your MyUTK account and complete all requirements.
- Submit any necessarySatisfactory Academic Progress (SAP) Appeals.
- Submit any necessaryScholarship Appealsto allow adequate time for appeal review and completion.
- UT must receive anyFee Waivers and Discount Forms.
- UT must receive any External Scholarships.
By January 11
- Complete yourVolcard Transfer(if desired).
By January 12
- Pay your Winter Mini-Term and/or Spring 2024 Semester balance.
- Pay in full OR
- Pay the 50% downpayment and enroll in the Deferred Payment Plan.
View Billing Statements
One Stop Tutorial: Billing Video
Check Your Statement
Students
Navigate to the My Financials section in your MyUTK and click “View/Pay Fees” to see your most up-to-date balance at any time. You can also select older statements from past dates you wish to retrieve. You can pay your balance anytime before payment due date each semester.
Authorized Users
Use your credentials onTouchNet. Select the View button in the Statements section. Then select the date for the statement you wish to retrieve.
Learn to Set Up Authorized Users
Understand Your Billing Statement and Payment Options
We want to make sure you understand your statement and the payment options available to you!
What are my payment options?
There are two options for you to pay your balance:
- Pay your entire balance in full by the payment due date.
- Enroll in the Deferred Payment Plan by the payment due date.
Read the How to Pay section for accepted forms of payment! We encourage you to pay your balance early and not wait until payment due date.
What is the Deferred Payment Plan?
The Deferred Payment Plan allows you to split the payment of your balance over three payment installments throughout the semester.
- First Payment – 50% of the initial balance (when you enroll in the payment plan) + a $30.00 service charge fee
- Second Payment – 25% of the initial balance
- Third Payment – the remaining balance is due in full
When is payment due?
Your can find each semester’s payment due date in the billing and financial aid deadlines section here.
How do I get tuition insurance?
You can protect your college investment with the Grad Guard Tuition Protection Plan, which can refund up to 100% of your tuition and fees after an unexpected mid-semester withdrawal for a covered illness, injury, mental health disorder, and more. Visit theGrad Guard websitefor more information.
How to Pay
Explore the different ways you can pay tuition and fees!
One Stop Tutorial: Making Payments Video
E-Check
Credit or Debit Card
This option runs through a third-party, so there is a 2.95% service fee for all card payments.
Check, Money Order, Cashier’s Check, or 529
Checks should be made payable to “The University of Tennessee” and mailed to:
The University of Tennessee
Office of the Bursar
1331 Circle Park Drive
211 Student Services Bldg.
Knoxville, TN 37996-0225
Checks must include the check writer’s current address and phone number, along with the student’s UT ID number.
A 529 plan is an educational savings plan designed to help families save for future college expenses. Funds from a 529 plan can be used for various qualified educational costs at UT.If you have a 529 plan, please contact your 529 account manager to learn about the process for withdrawing funds.
Pay at One Stop
You can come to One Stop to make a payment. Please note that any payment through One Stop has to be processed at another location and will not be immediately posted to your account.
One Stop is available for walk-in appointments from 8 a.m. to 5 p.m. on Mondays through Fridays. You can visit One Stop on the ground floor of Hodges Library or at our new location on the Agriculture Campus beginning in Fall 2024 Semester.
Find One Stop locations and hours for walk-ins here.
Authorized User Payments
- Authorized users (AU) can help make payments for a student account. Students must first set up an authorized user in their MyUTK account. Read the section below for more information on setting up an AU.
- Once you’re established as an AU, you can login to the AU portal. Payment options are listed in the portal.
Authorized Users
Authorized users (parents, spouses, guardians, etc.) can talk to One Stop about financial aid offers, billing statements, payments, verification, and other outstanding requirements needed for payment due date. UT cannot share your financial records with third parties unless you give authorization. Learn more here.
Set Up an Authorized User
Follow these steps to set up an authorized user in your account:
- Log into MyUTK
- Select the “Academic Support” dropdown menu
- Select “FERPA Financial Release Form”
- Click on “Authorized Users” under “My Profile Setup”
- Click on “Add Authorized Users” in the gray bar at the top of the page
- Read the FERPA regulations
- Input the email of the individual you want to add as an Authorized User (give consent to)
- Agree to the terms of the consent
- The Authorized User will receive two emails that will include:
- A URL to log into the portal
- Their temporary password
Refunds
If you receive an excess amount of financial aid or overpay on your balance, the university would issue you a refund. We encourage you to set up e-Refunds in your MyUTK account. This ensures any excess aid or refunds can be quickly deposited in the designated personal bank or financial institution account or added to your VolCard.Please note that some fees are non-refundable. For more information, visit our refunds page.
